There is nothing luxurious, deluxe or even remotely nice like you expect whenever you stay at any other casino across the country.

Do not be fooled by the word renovation because not a penny went into the hotel part. Now the ugly.the hotel itself is just awful. We were only people in entire place and cook and other worker are arguing st grill and cook tells us order is wrong and that's what happens when he isn't around for 4 days. The food in casino we ordered was wrong and terrible. They advertise it's always a party at Mardi Gras but it couldn't be further from the truth. The casino was literally dead me and my wife played the tables 3 different times and never a single other person was ever at the table and we were playing at 8pm not 2am. Never witnessed this in any other casino ever before. Terrible customer service, they treat all their customers poorly as the very few people that were actually there I witnessed 2 different arguments between casino staff and customer.

The entire staff is miserable and unhappy and this is the theme throughout the entire hotel and casino. The hotel is like a senior citizen home where there wasng another person under 70 staying in the hotel that we ever saw. The good, the bad, and the ugly First we will start off with the good.we only reserved the room for one night and were able to leave the following morning and will never ever return to this awful hotel and brutally dead casino. Not sure where to even start with this review but I want people to take note and look at any of my other 100 reviews and realize i am normally very positive and not one of those people that goes away to complain.

Mardi gras hotel and casino wv